Can you host our website and register our domain name?

Can I use my existing website address if I host with you?

If you buy us the domain name, who will be the owner?

Who will be the owner of the website when it is finished and online?

Once the website is finished, who will be taking care of problems if any happen?

After you have designed our website, can we manage it ourselves easily?

What is site maintenance/content management?

How long does it take to have a web site designed?

Why can't I find my web site in the search engines?

What content should I Put on my site?

Do I need to hire a "local" web site designer?

I want to put my business online, but I don't know where to start, can you help me?

What does my business have to do to get online?

What information should I have ready upon purchasing my web design service?

How much input do I have?

If I already have a site can you help me improve it?

Can you use my business's existing logo, brochure design, and other materials for my website?

Does my business need to be computer-based in order to have a website?

Who writes the content for each of the pages on the website?

How Does Your Web Design Process Work?

Do you have Money Back Guarantee if I don't like your work?

Do you offer payment plans?

Do you offer any type of discounts?

How can we pay to get started?

Where are you located?

Can I give you an example of a website I like?

I want a site like eBay/Facebook/Youtube/...etc. Can you do this?

I saw your websites' portfolio but don't see anything I have on mind for my business.

Do you really do custom designs or use templates?

Can you create a logo to go with our web site?

I am a small home business, do you work with Individuals?

How much does a web site cost?

3AWebs offers websites for $499 and websites for $699 as flat fee. There are NO HIDDEN FEES. The only difference between the two options is that the $499 does not include Flash animations, intros or banners, which are included on the $699 fee. Now, if you are looking for an E-Commerce website, we have a flat fee of $899 and then we charge a small fee for each item you have for sale. All of these fees are a one time fee. The only expenses you will have when you own a website is $10 to $15 for a Domain Name and $60 and up (depending on your website's need) for Web Hosting.

Are your Web Design costs one time?
Yes, it is a one time cost flat fee as mentioned on our website for web design.

What is a domain name?

A domain name is a specific web site address that you choose and register with a domain name registrar. Domain names usually are $10, $15, sometimes less. You should not pay more for one unless it is already taken and for sale. The most common used are .com, .edu, .net, but there are a lot more, some are used depending the country you are in: .us, .ar, .cl, etc. Our domain name is "3awebs.com". Click here to check for domain names availability.

What is web hosting?

Web hosting is a monthly fee that you pay to have your site accessible on the Internet. Right now you can get great web hosting for $60 a year. Click here to learn more.

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Can I choose you to design my site and use my own web hosting?

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you.

Can you host our website and register our domain name?
Yes, we can do this for you but in order for you to be the real owner of the domain name and not us, we will need credit card information to do so. Web hosting is $60 per year and domain names are $10 to $15 per year unless they are taken and for sale. With our hosting service you receive E-mail accounts.

Can I use my existing website address if I host with you?
Yes, we can easily help you retain your old domain name on our servers or register a new one for you.

If you buy us the domain name, who will be the owner?

It is important that you know that many web design companies buy the domain name for you but if they pay for that, the real owner of the domain name will be the company and not you. In our case, we prefer our clients to buy their own domain names and then give us the information to set up the new website.
if you prefer us to buy the domain name for you, we give you two options. One is that we may ask you to provide a credit card number so we can create your account and pay with that credit card and your domain name is yours, or the second option is that we buy the domain name for you and then we do a domain name transfer. It all depends on your specifics needs.

Who will be the owner of the website when it is finished and online?

Once we have uploaded the new website will be yours.

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Once the website is finished, who will be taking care of problems if any happen?

Once we finish your website if you choose to request us a copy of your website and server login info, we will be more than happy to give that to you so you or anyone you know with HTML knowledge can edit and update your site but in this case, we ask you to sign a website release agreement where we cannot be responsible for any issues or damages that may arise from direct or indirect actions.

After you have designed our website, can we manage it ourselves easily?
Absolutely! You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable website package. This way, you can log in to easily make changes to any non-Flash content in your site, any time you want. Just make sure you let us know you would like this option before you sign up. We also offer a Webmaster service, if you'd like us to manage your new site for you.

What is site maintenance/content management?

Site maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. This is an optional service that we provide for our customers. If you want to maintain your website yourself you can do so. We offer to options, depending on your website's need you can choose us to update your website for a monthly flat fee or give us the changes you would like us to update for $30 per page. Contact us for more info on maintenance pricing.

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How long does it take to have a web site designed?

The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule. It's a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input, we can only work as fast as you allow us; turn around time is client-dependent. Usually our websites are done within 4 to 6 weeks once we get all the material needed for it. We also offer a rush service and have your website done as fast as in one week! Contact us if you are interested on having your website in one week online.

Why can't I find my web site in the search engines?

Once your site has been submitted to the top Search Engines they may require several weeks, or even months for robots to list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. We add search engine optimization on our websites but if you want to be up there as soon as we publish your website, we recommend to start with Google AdWords at least for six months.

Click here for more info on Internet Marketing.

What content should I Put on my site?

We recommend your website to have a welcome message on the home page as well as a mission statement. Then about you or your company information would let others know more about you. If you sell services, on the services page a list of them. A photo gallery would be nice for any service to show before and after pictures or jobs done, this makes a great portfolio page. A contact us page should have e-mail, phone, fax, address or any way to contact you or your company.

Do I need to hire a "local" web site designer?

3AWebs creates websites for clients who are local as well as out of state. By using the Internet, E-mail and the telephone, it is possible to communicate effectively with clients in any location. Some of our clients are in other countries!

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I want to put my business online, but I don't know where to start, can you help me?
Absolutely! You do not need any online experience at all. 3AWebs offers free consultation on all services.

What does my business have to do to get online?
Brochures, logos, photographs, business cards etc. are all great resources to use. If you are a new business we will help you get started from scratch. 3Awebs can create you a brand new logo for just $100. We also provide brochure, business cards and stationery design. Contact us for more info on graphic design services.

What information should I have ready upon purchasing my web design service?
We will need your company profile, contact info, products and services, and any other information you intend to present on your website.

How much input do I have?
We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It's your website, we want it to look the way you want it. We guarantee it 100%.

If I already have a site can you help me improve it?
Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company's website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help.

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Can you use my business's existing logo, brochure design, and other materials for my website?
Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. 3AWebs will help you establish your online image to be consistent with your existing image that your customers already know & remember.

Does my business need to be computer-based in order to have a website?
NO, you do not need to own a computer or have computers involved in your business in order to have a website. Having a website for your business is more about exposing your business to new potential clients and generating new sales.

Who writes the content for each of the pages on the website?
You are responsible for giving us the content for your website. However, we offer content writing services at $50/page.

How Does Your Web Design Process Work?
Our process begins with an initial consultation to determine your requirements. We will work closely with you to determine your exact needs and desires, and will get a detailed design worksheet itemizing all your requirements. This helps us gather information about your company, services, audience, purpose, site goals, and more. We also ask you to provide us with examples of websites you really like, colors you like and competitor's websites.

The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us!

Next step is giving you a proposal, paperwork and showing you one free mock of your new website. At this time, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly. Once you give us the final approval to continue working, we need to receive 50% of proposal's total, website content and pictures in order to continue working on your new website.

Once the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes and then give final approval before the site goes live.

In order to publish your new website, we have to receive the remaining balance, then your website will be published on your domain, and it will be live for all the world to see!

After your website is published, we can work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

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Do you have Money Back Guarantee if I don't like your work?
You don't pay for your website until you see a mock of it so you don't have to worry about this. Once you approve the mock you would have to pay 50% of proposal's total. If you change your mind after you gave us the approval to continue working and payment was received, that 50% is not refundable. We guarantee you you will be more than happy with our work.

Do you offer payment plans?
We expect 50% of the proposal's total amount paid once you gave us the approval to continue working on your website after seeing the mock website. The remaining balance is due the day before your website goes live or two months from the date the contract is originally signed, whichever is sooner. We offer this payment plan to help make the website you want more affordable. Payments plans are not available on web hosting, and Internet Marketing.

Do you offer any type of discounts?

Yes, we offer discounts for schools and non-profit organizations. Some non-profit organizations might qualify for a free Website!

Contact us for more info on non-profit website pricing.

How can we pay to get started?
We accept Checks, Money Orders and Western Union.

Where are you located?
We are located in Dallas, Texas.

Can I give you an example of a website I like?
Yes, we ask that you show us example of websites you like and colors. We'll start with your initial direction and then work with you to refine it.

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I want a site like eBay/Facebook/Youtube/...etc. Can you do this?
These types of websites require complex web development and will be quoted individually. Costs can exceed $10,000 for this type of work.

I saw your websites' portfolio but don't see anything I have on mind for my business.
We have experience in working with clients from different fields and we understand their different taste. Our portfolio is just a partial list of our clients. If you did not find examples of sites you are looking for, please email us or call us, and we can give you more examples.

Do you really do custom designs or use templates?
Absolutely, we do awesome custom web design, we do not sell templates. We want all of our clients to feel identified with the new website.

Can you create a logo to go with our web site?
Sure we can. In fact, we make excellent logos for $50.00. We can also design brochures, business cards and all your stationary to go with your website.

I am a small home business, do you work with Individuals?
Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.

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